Consultant and Teaching Hospital for the Lake and Western zones of the United Republic of Tanzania
::Bugando Medical Centre
DEPARTMENT OF INFORMATION COMMUNICATION AND TECHNOLOGY.
ICT Department is mandated to provide leadership in the development, management and use of ICT in the Hospital.
ICT department has thirteen (13) staff members.
Compliance to international practices and procedures in Services delivery and support,
projects management, and quality assurance.
Continuous investment in our personnel to keep developing their skills and abilities
Professional and ethical conduct of business
Adopt the consultant approach in offering services to our customers
Information Technology & Telephone has a state-of-the art IT infrastructure that supports all hospital functions.
It has a computer network that covers the whole of the Hospital’s area with a capacity to support over 250 nodes.
Interlink between buildings is through proper network configurations to make sure that data and speed is not compromised.
With this network infrastructure, comes over 200 computers that are attached to it.
UNITS WITHIN THE DEPARTMENT
Software Development Unit
The Department is responsible for:
Development and implementation of ICT Policies, Strategies and Standards
Support of the Hospital’s ICT Infrastructure and the management and day-to-day operation
Providing Internet Access
Providing the technical support of the Hospital Website
Basic ICT Training for staff and students
ICT Advisory Services
Telecoms & networking: Technical Support of LANs, WANs and Phone systems; Network Administration, Email, Internet access.
Training: ICT Training of end-users (staff and students)
Information & Support: Help Desk: Provide a one-stop point for problem calls and resolution, requests and information about
ICT services; End user contacts for problem resolution