is to become a strategic enabler to our hospital’s operations infrastructure. We will continue to map our experiences and skills with hospital operation demands.

is to keep offering and supporting our hospital with reliable technologies and solutions to help them stay at the competitive edge of their daily operations.
  • We have a set of values that we adopt, some of them are: 
    • Compliance to international practices and procedures in Services delivery and support, projects management, and quality assurance. 
    • Continuous investment in our personnel to keep developing their skills and abilities 
    • Professional and ethical conduct of business 
    • Adopt the consultant approach in offering services to our customers
Information Technology & Telephone has a state-of-the art IT infrastructure that supports all hospital functions. It has a computer network that covers the whole of the Hospital’s area with a capacity to support over 250 nodes. Interlink between buildings is through proper network configurations to make sure that data and speed is not compromised. With this network infrastructure, comes over 200 computers that are attached to it.
The hospital runs accounts function through the integrated Hospital Management Information System (HMIS) application called Bumi. Bumi was implemented in 2011, a project which took two years to be completed. Currently all hospital functions from patients’ registration to discharge, finance, pharmacy is run through Bumi system. Moreover Hospital Laboratory run its functions through different systems but the main system for most results called NetAcquire.
The telephone unit is tasked to overseeing internal and external telecommunications. Currently we have telephone system (CONSOLE based PABX) with over 290 internal telephone extensions. The system has been very helpful in controlling, monitoring and management of telephone expenditure. ICT Directorate is mandated to provide leadership in the development, management and use of ICT in the Hospital. The Directorate is responsible for:
  • Development and implementation of ICT Policies, Strategies and Standards
  • Support of the Hospital’s ICT Infrastructure and the management and day-to-day operation of:
    • The Network Operating Centre
    • Hospital Management Information systems
    • Producing technical report from the billing system whenever needed.
    • Telephone Systems.
    • Setup, Administration, Troubleshooting and Problem Resolution of PCs, Printers, Servers, Networks and Communications systems.
  • Providing Internet Access
  • Providing the technical support of the Hospital Website
  • Basic ICT Training for staff and students
  • ICT Advisory Services
  • Telemedicine
  • Telecoms & networking: Technical Support of LANs, WANs and Phone systems; Network Administration, Email, Internet access.
  • Training: ICT Training of end-users (staff and students)
  • Information & Support: Help Desk: Provide a one-stop point for problem calls and resolution, requests and information about ICT services; End user contacts for problem resolution
Monday – Friday 7.30AM to 3.30 PM
The department has:-
  • Principal Systems Administrators - 1
  • Systems Administrators - 3
  • Senior Computer Operators- 1
  • Personal Secretary - 1
  1. D10 on tenth floor.
  2. H4 on fourth floor.
Integration of IT into electronic registration of all patients by capturing their demographic variables has made easy to track lost records, lessen time to register patient and created a reliable data source. Through Laboratory Information System (NetAcquire), all samples are currently recorded, processed electronically and give results to the patients on time.

In financial management and control, the system is assisting in monitoring revenue collected which can be hourly, daily, or even by a cash collection point, per service offered as well as the cost of all exempted patients. Hospital expenditure is also monitored in a similar manner. All these are done through Burmi-Point of Sale, Burmi-FIS and Pure Logic.

Management of Inventory is one of the complex areas. Therefore, through Burmi-PIS IT systems currently track level of our stock in pharmacy store. Notable impact of integrating IT is better management of drugs’ inventory, real-time notification of new pharmacy orders, real-time viewing of drugs’ inventory at any pharmacy sub store, dispensing location, wards, in the clinics, ability to set re-order levels and automatic generation of notification whenever the reorder level is reached and drugs availability easy accessed by Clinicians. In regarding dispensing of medicines better controlled, no one receive medicines without going through proper channels, and daily reconciliation of inventory against medicines issued carried out. Ongoing project is to track the whole hospital inventory.

With over 1500 employees, the SRIS helps Human Resources Directorate access to a list BMC Staff by profession, level of education, retirement and confirmation dates, specialists available in various clinical specialization, etc.
The improved availability and exchange of information process has helped ordering of various services from departments to be carried out online through the computer system.

Mr Edson Joseph
Contact:- +255755 947 740/ Ext. 274/242.
The pharmacist focuses on patient care and physician support. This team is centered on providing prescription products, compounds, complementary over-the-counter (OTC) supplies, more..
Saratani ya mlango wa kizazi inazuilika kwa asilimia 100%, Na ikugundulika katika steji ya awali .....soma zaidi..



One of the patients undergoing intensive medical care in Adult Internsive Care Unit...